iQor Provides Financial Aid to Employees andCommunities in Need Through iQor Qares

iQor Qares is now a registered nonprofit charitable organization in the Philippines 

iQor — a managed services provider of customer engagement and technology-enabled BPO solutions — celebrates the registration of iQor Qares as a nonprofit charitable organization in the Philippines. iQor Qares is one of iQor’sCSR initiatives, focused on giving back to iQor employees and their local communities by providing financial assistance to individuals facing catastrophic or life-altering events.

“The recent registration of iQor Qares as a charitable nonprofit in the Philippines will expand our ability to help our employees, their families, and our local communities in need. We are inspired by the generosity of individuals and corporations that support iQor Qares’ commitment to making a positive difference in the lives of others. We look forward to helping even more iQorians,” said Fleurette Navarro, iQor’s chief people officer and chair of iQor Qares in the Philippines.

Since 2019, iQor Qares has provided a total of $150,000 employee cases around the world. These donations have helped iQor employees rebuild their lives after natural disasters, care for loved ones in need of medical and end-of-life care, and address housing insecurity, as well as other life-altering events. 

Putting people first, supporting local communities

The creation of iQor Qares highlights iQor’s company value of the need to give back, as it encourages employees to support fellow iQorians and their communities. “At iQor, we want people to succeed in their careers as well as in other aspects of their lives. Part of that success comes from providing employees with opportunities to foster interpersonal connections and contribute to their communities. In this way, we are doing our part as Filipinos to keep our bayanihan spirit alive,” said James Down, senior director for operations.

“iQor Qares has provided assistance to 54 Filipino employees, and we have committed to help another 38 more people since registering as a nonprofit in April. More than 25% of iQor employees have pledged and donated to the Philippines, totaling 8,377 PH donors to date and this number is growing! In addition, the iQor Qares steering committee has visited our sites in Clark, Fairview, Dasmarinas, Sta. Rosa, Iloilo, Bacolod, Talisay, and Davao,” said Down.

For the past 25 years, iQor has been a steadfast presence in the Philippines, with 17 contact centers in Cavite, Davao, Iloilo, Laguna, Negros Occidental, Pampanga, and Quezon City. Thus, it's only fitting that, through iQor Qares, iQor continues to actively support the communities where they operate whenever an urgent need arises. iQor Qares remains committed to expanding support in the communities where iQor employees live and work as well as in the surrounding areas.

iQor cultivates a culture that cares

iQor Qares has helped foster empathy and unity among colleagues. As James Down said, “Every iQorian can choose to give one-time or recurring contributions and 100% of the money raised for iQor Qares in the Philippines will help local employees, their family members, and their local communities in need of financial assistance due to life-altering or catastrophic events beyond their control. We can provide financial assistance to any iQorian for three such events during their tenure with us, with a maximum allocation of PHP100,000 per event (and this may be waived with approval). We value our team in the Philippines, which makes up about 80% of our total global operations.”

iQor Qares creates a sense of unity among colleagues and sustains its charitable activities, via one-time and recurring donations from iQor employees, quarterly fundraising parties, auctions, and other activities.

“I’m proud to share that every iQorian cares for their colleagues, whether it’s a team member next to them at work or in their community. Even before iQor Qares was established, we have stories of people passing the hat for fellow iQorians, helping out in any ways they can to ease others’ financial burdens. With iQor Qares, we are able to expand our existing commitment to taking care of one another,” shared Michael Oliver Dela Pena, vice president for operations.

Donate and learn more at iQorQares.com today.

Schoology: The Breakthrough Classroom of the New Normal

During the onslaught of the COVID-19 pandemic, the education sector needed guidance on how students would continue learning despite limitations at home. Many digital learning management systems (LMS) were explored, searching for the best alternative to physical classrooms. Among them, Rex Education's Schoology has grown in popularity and has become one of the most useful and impactful LMS.

Schoology is a cloud-based LMS that helps educators and academic institutions create engaging content, teach lessons, and evaluate students' performance, bringing learning and assessment together in one platform.

This digital tool enables users to utilize new and existing content, making it easy to create instructional materials. It contains rich shared resources, including user-generated lessons, assignments, and exams. Furthermore, its assessment tools aid teachers in more efficiently annotating and grading student responses. It also includes data and analytic functions for tracking student progress and identifying learning gaps.

LMS oversight is more complex than it appears. Apart from the country's challenges with Internet connectivity, some people may need more technical expertise to use this kind of system. However, this is manageable with Schoology because it is easy to navigate, user-friendly, and has a broader reach.

Moreover, Schoology is the only LMS with a built-in collaboration feature, connecting everyone to the same network to improve communication and sharing in the classroom, throughout the institution, and even globally. It makes linking apps, materials, and systems easier, allowing any institution's system or requirements to run and be monitored more seamlessly. Additionally, using its mobile application, any student or teacher can access resources, classes, assignments, and discussions no matter where they are.

As witnessed, especially in the last three years, learning management systems are becoming increasingly crucial in helping teachers and learners manage, plan, deliver, and track the learning process. Therefore, selecting the best system, such as Schoology, is vital to meet everyone's needs and assist schools, teachers, and learners in achieving their goals.

The country has reopened schools recently and returned to a face-to-face learning modality. Despite this, it is safe to conclude that some pandemic breakthroughs, such as online learning, are here to stay. After all, Schoology is not a replacement for physical classrooms but rather a tool to aid learning strategies, provide flexibility to accommodate more students and strengthen the educational system.